Frequently Asked Questions

 

 

  • How does your product clean the air and what’s the principle?

  • Our product can releases massive amount of negative ions.
  • Negative ions help to clean the air by causing smoke, dust, bacteria and other harmful particles floating in the air to be attracted and stick together forming clusters.
  • These clusters of particles then become heavy enough to drop to the ground where they can be vacuumed rather than staying in suspension where they can be breathed in.

 

 

  • Does you product need to replace the filter?

For Car Air Purifier Series, you won't need to because negative ion type products purify the air by releasing negative ions instead of using filters.

For Home Air Purifier Series product like JO-8201 and JO-8501, you will need to replace the filter regularly.

 

 

  • How is the service life and warranty of your product?

The design service life is 3-5 years. We have one year warranty.

 

 

  • After placing an order, how long can you deliver?

It depends on the quantity. 

As usual, for samples, it takes 1-3 business days to arrange.

For larger order, it takes 5-15 business days to arrange depending on the quantity and OEM requirements.

 

 

  • How to pay?

We accept transaction paid by T/T, Paypal, e-checking, Alipay, Western Union, L/C. And, of course, we suggest you placing the order via Trade Assurance

 

 

  • What is the MOQ?

The MOQ of our different models vary. You may consult our consultant team for the items you interested in.

For your information, we also accept small quantity order which is less than the minimum order quantity.

 

  • How to use the test kit?

When you get the free test kit, please do the experiment by following the instructions:

(This instruction card is also attached with the free test kit.)

 

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